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Initial
Contact
|
We
make contact with the employee by telephone and explain the
service to be provided. We set a date and time for the initial
meeting, and agree a meeting point. Where required we book
a suitable hotel. We send a Relocation Questionnaire to the
transferee, for return to our counsellor. Optional service
elements, selectable by the transferee, are highlighted in
italic print.
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|
Pre-Move
Counselling
(optional) |
We
provide pre-move counselling for the transferee and partner.
The course provides a general introduction to the new country,
and allows for one-to-one counselling to help plan the move.
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|
Area
Towntour
(optional) |
We
undertake an area driving tour, visiting local towns and amenities,
and pointing out suitable housing areas, schools and other
facilities. We provide an appropriate map pack.
|
|
School
Search
(optional) |
We
provide counselling on suitable schools, obtain school prospectuses,
and arrange accompanied school inspection visits as required.
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|
Home
Search
|
We
register the property requirements with all agents serving
the target area, evaluate replies and build a property shortlist.
We then select the best potential properties, and arrange
accompanied viewings. We encourage the transferee and partner
to rate each property, building their own shortlist, and we
always try to go back to view the top two or three properties
a second time. |
|
Negotiation
and Contracts |
We
offer on the chosen property (or properties) and attempt to
negotiate acceptable terms. For a rental property, we make
any necessary pre-contract enquiries ourselves. We work with
the client's choice of legal adviser, progressing the contracts,
and keeping things on schedule. |
|
Move
In and Utilities
|
For
a rental property, we attend the check in with the transferee.
For all properties we arrange for meter readings and the transfer
of utilities. |
|
Local
Tour
(optional) |
Where
time permits we arrange a local orientation trip, and introduce
expatriate support groups. |
|
Follow
Up
|
We
telephone the employee the day after he or she has moved into
the property to check that everything is in order. Our quality
manager sends a "How Did We Do?" questionnaire to the transferee.
We make a further follow up call after four weeks, and continue
to be available by telephone for as long as the family needs
our help and advice. |
